Parking Updates - COVID-19

Posted: Mar 31, 2020 08:02 pm Updated: Oct 18, 2023 12:23 am

In response to the COVID-19 pandemic, the Downtown Parking Management District (DPMD) is taking necessary precautions to help the public continue to navigate the downtown parking system. This page will be updated as new information is made available:

DPMD Virtual Office FAQs:
Q: How do I contact Pensacola DPMD? 
A: You can contact DPMD by calling (850) 434-5372 or emailing

Q: How do I pay for parking? 
A: While pay machines are being continually sanitized for the health and safety of the community, we strongly recommend downloading the Passport Parking app from the Google Play or App Store and paying online. All on-street parking is free for up to 25 minutes for customers who are using curbside pick-up service from downtown restaurants.


Q: How do I pay for a parking citation?
A: We strongly encourage you to pay for parking citations either by phone at 1 (866) 890-2807 or online at


Q: How do I appeal a parking citation?
A: You can appeal a citation by mail by following the instructions on the citation or online at:

Parking Permits:
All permit renewals have been placed on hold through to Thursday, April 30 for the convenience of permit holders and to ensure that account information is maintained in the system. If a permit holder is continuing to use their permit, they will continue to be charged. However, if they do not need their permit and have been charged through auto-renewal, they can contact: so a refund can be issued. Permit renewals will be re-evaluated at the end of April and will extend further if needed.

Vehicle Registration Hold:
If there is a hold on your vehicle registration due to outstanding parking citations, you can pay online here. This information is reported to the DMV on a weekly basis and it can take the DMV 7-10 business days to update their records. If you have any questions, please reach out to

Parking & Traffic Committee Meetings:
Regular meetings are held on the Thursday following the scheduled Finance Committee Meeting each month
Date and Time: Thursday, April 16 at 4:30 p.m.
Location: Virtual Meeting (Registration Required)

Click here to register
(Once you have registered, you will receive a confirmation email containing information about joining the meeting.)