In October 2018, renowned parking expert Donald Shoup was in Pensacola giving a talk as a guest speaker at CivicCon, discussing “how to get parking right." On the following day, the Downtown Improvement Board leveraged the opportunity to invite Shoup to meet with the DIB board and management to discuss downtown parking, specifically, and to seek his insights on the district's parking system and its challenges.

Appealing a parking citation used to be a complex process – that’s why the DIB recently implemented an online ticket appeal system. 

Nearly 40 percent of the downtown parking spots managed by the Downtown Improvement Board are free all day, every day. The most important thing to remember is there's a two-hour time limit on these free spots. Having a limit ensures that there is regular turnover, to give everyone equal access to free downtown parking.